Health care stakeholders need to think beyond the patient portal when it comes to digital access and engagement. An effective digital front door strategy can improve patient activation, communication, and satisfaction at every major touchpoint along the care journey—well before a patient even seeks care.

If you sell a product in the digital health space, be sure to show providers how your product fits into the full patient journey, and how it supports health system goals of access, convenience, and service.

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Next, check out these resources

Infographic: The digital health system maturity model

Download our infographic to learn the 12 dimensions we’re asking providers to assess. This model allows hospital leaders to understand where their organization stands as a digital health system, versus where it wants to be in the future. Download now.

Webinar recording and slides: The how-to guide to digital partnerships

Learn the advice we're giving to health system providers on how to work productively with digital health start-ups. Access the recording and slides now.

Ready-to-use slides: 5 things health tech vendors need to know about physicians

Use these presentation slides to educate your team about your physician customers' priorities, and how you can best support them. Download now.