Today's Updates

Artificial intelligence

AI will be a key differentiator for healthcare organizations between future success and failure. To succeed, organizations will need to move swiftly — and thoughtfully. Use our resources to learn how to adopt AI within your organization and use it to your advantage.

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AI in healthcare: Evaluating promising use cases

Artificial intelligence is revolutionizing healthcare workflows with clinical and operational benefits. Use this guide to evaluate AI solutions, mitigate risks, and harness innovation to align with your organization’s goals.

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3 ways to evaluate (and mitigate) risk in AI adoption

A strong understanding of artificial intelligence’s risks can lead to a balanced approach to innovation. Learn how to make informed decisions that drive successful AI adoption strategies.

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Agentic artificial intelligence

Agentic artificial intelligence (AI) enables AI systems to pursue goals, initiate actions, and make decisions with minimal human input. Understand the opportunities, limitations, and best practices of these new technologies.

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Go deeper on our latest AI insights

Podcast

276: The AI gold rush is changing how humans (and clinicians) make decisions

Risk-free AI doesn’t exist—leaders must prioritize safety and effectiveness in joint AI-human systems.

Expert Insight

Q&A: How Care Logistics is using AI to improve efficiency and patient care

Get insights from our conversation with Ahmad Aslami, Chief Technology Executive of Care Logistics, about how his organization uses AI to enhance patient throughput, optimize capacity, and streamline workflows.

Case Study

How OptumCare Florida used AI to improve detection and treatment of CKD

Learn how OptumCare Florida codesigned an AI tool and integrated it into the EHR to better predict chronic kidney disease (CKD) — leading to improved care, reduced costs, and a scalable framework.

Field Guide

How to take a problem-first approach to AI

Artificial intelligence (AI) has the potential to transform healthcare, but only if it's applied in the right way. Health systems may be tempted to jump to the newest AI solution without first evaluating whether it will actually address the organization’s challenges. Taking a problem-first approach to is best. Learn how AI solutions can tackle the root causes of common workforce and patient experience challenges with these comprehensive market scans.

Expert Insight

Is early adoption of AI technologies worth the risk?

AI is changing the healthcare industry, but not all organizations are adopting it at the same pace. Some are early adopters, and others are waiting to see how things play out. Unpack the different strategies for AI adoption and learn about the approach that may be right for your organization.

Expert Insight

The best AI strategy isn't about AI

AI is essential to healthcare’s future, but the key to success isn't a new AI strategy. Instead, we must understand how to use AI to further existing strategies. Uncover three different ways organizations are approaching AI and which pitfalls to look out for.

Infographic

Mapping the power of AI across the patient journey

Explore how healthcare is leveraging AI in clinical care to enhance patient outcomes, streamline workflows, and make more informed care decisions across the patient journey.

Expert Insight

The promise of ambient AI — and questions we still have

Ambient AI is emerging as a solution to clinician burnout and documentation overload. Learn about this technology’s potential as well as key questions we have about its implementation and impact.

Podcast

Ep. 228: Avoiding ‘pilot purgatory’ in remote patient monitoring

In this episode, host Rachel Woods invites Advisory Board experts Lauren Woodrow and Kristin Strubel to unpack the unseen promise of remote patient monitoring (RPM). Together, they explain why most RPM programs aren’t being used to their full potential and share steps leaders can take to optimize their RPM technologies, regardless of what stage of adoption they are in.

Cheat Sheet

3 paradigm shifts in healthcare: Cheat sheet series

Understand the three transformative shifts impacting healthcare. Learn how leaders can refine their strategies to ensure equitable access and outcomes — and position their business for long-term success.

Cheat Sheet

Healthcare in 2025, part 2: How AI is shaping care team roles

Advanced technologies like AI are on track to becoming an integral part of the care team. Discover how to use AI to address persistent workforce challenges and keep clinicians working top-of-license.

Case Study

How one health system cut provider time spent on clinical notes by 61%

Clinical documentation is a persisting pain point for providers. Find out how one health system used a three-step approach, which included tailored documentation solutions, simplified note templates, and AI support, to reduce provider time spent writing and reviewing clinical notes.

Expert Insight

GuideWell’s 3-step process to improve prior authorizations with AI

Prior authorizations (PAs) are notorious for their complexity and delays, but GuideWell found a solution. By integrating artificial intelligence (AI) into their PA process, they reduced cycle time to an average of 11 hours and achieved 78% automated approvals within 90 seconds. Discover how GuideWell's innovative approach improved efficiency and member satisfaction.

Case Study

How SCAN Health Plan leveraged AI to improve call center operations

Discover how SCAN Health Plan harnessed the power of AI to revolutionize its call center operations and enhance member satisfaction. This case study outlines the health plan’s approach, including prioritizing the problem, getting buy-in, selecting a vendor, and implementing education and training.

Expert Insight

4 ways health plans are approaching AI

Discover how health plans are adopting AI — and how their approach differs from health systems. Delve into the strategic advantages, adoption challenges, and internal-first approach of health plans as they embrace AI applications.

Research

How to succeed using AI: Lessons from 4 leading organizations

Discover how four healthcare organizations are navigating complexities and successfully leveraging AI for effective governance, prioritization, and alignment with strategic goals.

Case Study

Inside Baptist Health of KY and IN's blueprint for smarter AI adoption

Learn how Baptist Health developed a non-duplicative governance approach for AI initiatives that maximized resources and accelerated decision-making.

Podcast

Ep. 254: Stop searching for the “perfect” AI product and do this instead

AI in healthcare isn’t plug-and-play. Success depends on how organizations align tools to problems, manage risks, and invest in smart governance.

Implementation resources

Case Study

How OptumCare Florida used AI to improve detection and treatment of CKD

Learn how OptumCare Florida codesigned an AI tool and integrated it into the EHR to better predict chronic kidney disease (CKD) — leading to improved care, reduced costs, and a scalable framework.

Case Study

Inside Baptist Health of KY and IN's blueprint for smarter AI adoption

Learn how Baptist Health developed a non-duplicative governance approach for AI initiatives that maximized resources and accelerated decision-making.

Case Study

How one health system cut provider time spent on clinical notes by 61%

Case Study

How SCAN Health Plan leveraged AI to improve call center operations

Experts

Expert support

Stay at the forefront of healthcare innovation by equipping your leaders with key insights into artificial intelligence (AI), its current significance, the challenges it poses, and strategic responses for organizations, leaders, and teams to effectively harness it. Sign up for a presentation, workshop, or retreat today.

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Get personalized answers to your most pressing questions with Advisory Board Custom Research. We’ll apply our time-tested research methodology to achieve your specific objectives.

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Artificial intelligence

AI in healthcare: Evaluating promising use cases

3 ways to evaluate (and mitigate) risk in AI adoption

Agentic artificial intelligence

276: The AI gold rush is changing how humans (and clinicians) make decisions

Q&A: How Care Logistics is using AI to improve efficiency and patient care

How OptumCare Florida used AI to improve detection and treatment of CKD

How to take a problem-first approach to AI

Is early adoption of AI technologies worth the risk?

The best AI strategy isn't about AI

Mapping the power of AI across the patient journey

The promise of ambient AI — and questions we still have

Ep. 228: Avoiding ‘pilot purgatory’ in remote patient monitoring

3 paradigm shifts in healthcare: Cheat sheet series

Healthcare in 2025, part 2: How AI is shaping care team roles

How one health system cut provider time spent on clinical notes by 61%

GuideWell’s 3-step process to improve prior authorizations with AI

How SCAN Health Plan leveraged AI to improve call center operations

4 ways health plans are approaching AI

How to succeed using AI: Lessons from 4 leading organizations

Inside Baptist Health of KY and IN's blueprint for smarter AI adoption

Ep. 254: Stop searching for the “perfect” AI product and do this instead

Want more? View all of our research and insights on artificial intelligence.

How OptumCare Florida used AI to improve detection and treatment of CKD

Inside Baptist Health of KY and IN's blueprint for smarter AI adoption

How one health system cut provider time spent on clinical notes by 61%

How SCAN Health Plan leveraged AI to improve call center operations

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