At both health plans and provider organizations, every executive has a horror story about contracting. And that’s just traditional fee-for-service (FFS). It’s even harder when you add value-based care (VBC) to the contracting tinderbox. Throughout our hundreds of conversations with healthcare leaders about VBC, contracting stands out as a persistent pain point.

Anyone reading this report should walk away understanding why value-based contracting is hard, what the traditional process looks like, and ways plans and providers can set themselves up for less contentious and more fruitful VBC contracting.