What makes patients see care as efficient? Our survey of 254 patients uncovered three insights on communication, access, and coordination that can improve both patient experience and operational performance.

Many health systems are exploring ways to make their operating rooms more efficient amid mounting margin, access, and quality pressures. Learn how two health systems are leveraging machine learning algorithms to optimize their OR scheduling approaches.

Health systems cannot rely on conventional business models, but they are still expected to provide mission-driven essential services. To reliably carry out their purpose well into the future (rather than merely cling to survival), health systems must evolve the way they staff, operate, and manage the services they are uniquely positioned to offer.