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What Walmart's walk-in mental health clinic reveals about how to improve care


Walmart recently opened a mental health clinic in one of their Texas stores. Patients can now walk in without an appointment and receive treatment for low-acuity needs (e.g., stress, grief). Walmart's motivation to get into the behavioral health care game likely stems from a desire to increase foot traffic in their brick and mortar stores. To do that, they’ve jumped on a key service gap: access to behavioral health services.


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