Telehealth continues to garner interest from providers and payers due to its potential to expand access to care, improve quality, and reduce costs – all fundamental to the goals of enhancing care efficiency and reducing unnecessary utilization. While acute care systems are currently leading the charge on telehealth implementation, it is clear that this trend toward new telehealth programs extends to the post-acute space as well.

With this in mind, it is important for post-acute providers to understand the current market, payment mechanisms, and investment considerations for these programs in order to help inform future strategy.

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The Case for Telehealth

Starting on page 3, learn about the benefits of starting a telehealth program and get an overview of its prevalence in the market.

Telehealth Payment

Understand how telehealth is currently reimbursed under Medicare and learn about alternative mechanisms to fund your strategy on page 4.

• Case example: See how BAYADA Home Health implemented a remote patient monitoring program in partnership with a managed care payer

Telehealth Modalities and Post-Acute Applications

Use page 6 to compare the benefits and use cases of the three main types of telehealth modalities: live virtual interactions, remote monitoring, and asynchronous store and forward.

• Case example: See how Cobble Hill Health Center, a SNF in Brooklyn, reduced unnecessary readmissions by implementing physician monitoring over telehealth
• Case example: Learn about Christiana Care’s pilot remote patient monitoring program for heart failure patients

Assessing Telehealth Program Options and Investments

• Before starting a telehealth program, consider the financial, operational, and cultural implications of investing, as outlined on page 9.