Case Study

9 minute read

Inside B. Braun Medical's playbook for driving health equity in life sciences

Like many life sciences organizations, B. Braun Medical Inc. wanted to advance health equity but wasn't sure where to start. B. Braun partnered with Advisory Board to design a strategy focusing on patient outcomes, workforce diversity, and community investment. Learn how B. Braun tailored its role in health equity to align with its organizational strengths and existing product capabilities.

Overview

The challenge

B. Braun positioned diversity, equity, and inclusion (DEI) as a cornerstone of their social responsibility program and corporate transformation strategy in 2020. Over the next two years, external forces, such as changing priorities within health systems and governmental agencies, and internal leadership interest spurred the organization to adopt a health equity approach across their business operations. Leadership, however, had no playbook for identifying how B. Braun, a medical device and pharmaceutical manufacturing company, should get there. 

The organization

B. Braun Medical Inc., part of the global B. Braun Group of Companies, is a U.S.-based life sciences company focused on infusion therapy, patient and provider safety, and sustainable health solutions. Their Peripheral Advantage® Program is a quality improvement program that aims to improve clinical intravenous (IV) care delivery and patient experience through technology, education, and data solutions.

The approach

B. Braun adopted a three-pronged approach to health equity by addressing patient outcomes, workforce DEI, and community-wide social determinants of health. Through the Peripheral Advantage® Program, the company launched an initiative to educate staff and advance standards of care for peripheral IV insertion. Internally, B. Braun implemented a comprehensive employee support system and bolstered their diverse talent pipeline. As well as designing infrastructure for its future workforce. In the community, B. Braun bolstered its commitment to health equity by increasing funding to DEI-centric requests and programs that addressed health inequities.

The result

B. Braun's strategy impacted key metrics across the three pillars of health equity, including patient outcomes, workforce diversity, and community impact. Advocacy efforts will remain a fundamental component of their work in the future, further driving internal innovation and advancing healthcare for populations experiencing marginalization.

Incorporating some of the takeaways that B. Braun learned can help your organization continue, or even start, finding your health equity niche.


Approach

Before jumping to solutions, leaders at B. Braun took time to learn about the health equity landscape and find their organization’s niche. They aimed to better understand the most pressing issues related to health disparities, actions health systems (their clients) were taking to advance equitable outcomes, and how other life sciences organizations had scoped their role. 

To do so, leaders at B. Braun tapped into Advisory Board research and expertise to better understand the health equity landscape and start setting an overarching health equity strategy. As an Advisory Board member, B. Braun leveraged our expertise by reviewing existing research and requesting a tailored presentation delivered to their leadership on how to scope their role in health equity as a life sciences organization. Advisory Board experts shared that all equitable healthcare organizations must address the three pillars of health equity: patient outcomes, workforce diversity, equity, and inclusion, and community-wide social determinants of health.

For B. Braun, actions to advance workforce DEI and community health did not have to be further tailored to their products and services – they found that Advisory Board guidance was applicable to all organizations, regardless of clinical area. The organization did, however, need a nuanced approach to advancing patient outcomes that aligned specifically with its role as a vascular and infusion therapy company. Company executives connected with leading healthcare organizations, like the National Health Council and Association for Vascular Access (AVA). By gleaning insights from the organizations’ workforce, customers, and academic experts, B. Braun scoped a clear vision: reducing disparities in vascular access, focusing on peripheral IV care.


The three pillars of B. Braun’s health equity strategy

Although B. Braun manufactures and distributes a large portfolio of medical products, leaders decided to focus on disparities associated with peripheral IV care through an intersection of stakeholder conversations, business alignment, and moral imperative. The insertion of a peripheral IV catheter is the most common invasive procedure in healthcare, however, occurrences of difficult intravenous access (DIVA) significantly undermine a patient’s experience with healthcare systems. Unfortunately, some populations, like people of color or those with co-morbidities, may be at elevated risk for IV insertion complications arising from educational gaps and organizational norms.

Interviewees shared, “[IV insertion] on average takes two to three attempts to have a successful stick. But then when we look at patients of color, the number of sticks can get as high as…8, 9, [or] 10 times for an individual patient.” One study found Black patients at two emergency departments experienced 58% more DIVAs compared to white patients. Experiences with difficult IV access also influence a patient’s perceptions, trust, and willingness to engage with the healthcare system, sometimes leading patients to delay or forgo care altogether.

3 ways B. Braun addressed IV access disparities

To address disparities in vascular access, B. Braun launched a multifaceted approach focused on education, training and advancing standards of care, with the Peripheral Advantage® Program as the centerpiece of its solutions. The company aims to convene healthcare organizations around the issue and impact patient outcomes with three steps:

1. Investigating the overlooked inequity – and raising the alarm about the problem. B. Braun brought attention to this issue through several fronts, including presenting at healthcare conferences and highlighting the problem with patient advocacy organizations, major health systems, thought leaders and policy makers. B. Braun collaborated with AVA and other organizations to conduct surveys to understand patient experiences and healthcare provider perceptions based on race, skin tone, body type, and other factors that influence IV access. The surveys aimed to illuminate the experiences of different patient populations and inform equitable improvements in vascular access care.

2. Developing and scaling solutions by equipping clinicians and provider organizations with technology, education and data. In 2021, B. Braun launched the Peripheral Advantage® program, a comprehensive program designed to improve peripheral IV insertion practices by equipping clinicians with the training, tools, and data-informed insights they need to address disparities in peripheral intravenous catheter (PIVC) care and elevate the standard of care.

To address evidence of deficiencies in the training of healthcare providers to insert and care for peripheral IVs, B. Braun collaborated with AVA to develop a free eLearning curriculum for clinicians in training. These modules fill potential gaps, equipping future clinicians with IV delivery skills and knowledge about vascular access inequities. Currently, there are 22 committed healthcare schools (nursing, medical, and dental) participating, with 1,500 future nurses being trained.

Outside the education space, clinical use cases for the Peripheral Advantage program emphasize the importance of using existing technology to address vascular access inequities. B. Braun already distributes near-infrared visualization technology to help providers locate veins in difficult IV access patients. Since the technology is already broadly available in hospitals, but not consistently used, Peripheral Advantage provides organizations with ongoing education and outcome tracking to emphasize the significance of its use.

Peripheral Advantage® outcomes1

  • Doubled PIVC dwell time2 from 2.13 days to 4.76 days
  • Increased first attempt success from 70% to 83.7%
  • Improved clinician knowledge by over 21%
  • Improved patient satisfaction by 29.1%

3. Advocating for policies to motivate change. B. Braun is pushing for higher standards for IV delivery using Peripheral Advantage’s evidence, including advocacy for a CMS quality measure, as well as a requirement to report IV-related complications. To do so, B. Braun has directly engaged with regulatory and political leaders at the state and federal levels. Along with AVA, healthcare providers, and other organizations, B. Braun has also collaboratively drafted a consensus document around peripheral IV care, incorporating health equity into the framework.

Through Peripheral Advantage and with their collaborations, B. Braun is addressing clinical challenges at varying levels of society, ultimately contributing to the broader advancement of health equity goals through structural change.

 

To amplify its workforce DEI strategy, B. Braun took a two-pronged approach: implementing a broad support system for current employees and building pipelines to bolster their future workforce. For current employees, the organization:

  • Surveyed employee benefits, determined their relevance to the workforce, and closed any identified gaps. On an ongoing basis, B. Braun's Corporate Benefits team reviews and updates its benefit offerings based on employee input and comparison to other life science companies. Some of the recently added benefits include an offering that connects employees virtually with healthcare professionals who understand and provide identity-specific care, as well as a program that provides fertility building benefits through surrogacy and adoption support.
  • Launched eight identity-specific employee resource groups (ERGs). Open to all employees across the North American region, B. Braun’s ERGs provide space for shared understanding, social support, and collaborative learning. B. Braun's ERGs are structured with two co-leads and an executive sponsor that facilitate group meetings and coordinate ERG events. A senior leader holds monthly ERG meetings for second and third-shift employees to expand B. Braun’s ERG reach beyond first-shift employees.

While investing in their existing employees was a top priority for B. Braun, they also understood the necessity to build  the workforce of tomorrow. With this focus, B. Braun:
 

  • Diversified recruiting strategies and expanded support for upward career pathing. B. Braun’s talent acquisition team continues to expand outreach to diverse applicants (like gender, race, and veteran status) by protecting objectivity across the hiring process, removing arbitrary job posting requirements, and reconsidering education for leadership roles.

    Additionally, B. Braun is launching a pilot leadership development program to improve retention, skill development, and promote internal, lateral movement to senior roles. A similar program is being piloted within the ERG community to support the development of diverse talent.
  • Invested in the community by designing a workforce pipeline. The organization has partnered with other manufacturers, training providers, community colleges, and universities to develop relationships and build skilled talent. In the Lehigh Valley, B. Braun is a founding partner of iTEC, a nonprofit initiative that encourages alternative career paths by offering training, apprenticeship certification, and opportunities to earn a degree. Additionally, B. Braun has partnered with a local university to develop a capstone project for students in engineering programs.

In addition to building a community-based workforce with growth opportunities, B. Braun invests in its community through various giving channels, such as charitable contributions, product donations, and research grants. In 2021, B. Braun introduced a DEI criterion for these donations, with a focus on programs supporting populations experiencing health disparities. The new category resulted in an increase DEI spending from 21% in 2021 to nearly 40% in 2023. Not only did the requirement protect resources to address typically under-funded health disparity work, but it also extended B. Braun's impact with minimal disruption to existing workflows through small administrative changes.

As an organization we are taking a leadership stance [by advocating] for those that can't or aren't able to advocate for themselves. We're showing up, and having these hard conversations, demonstrat[ing] our leadership in healthcare.

Stephanie Pitts
Senior Director of Strategy, Therapy Solutions & Programs

Results

Measuring the success of health equity

B. Braun's health equity strategy had a significant impact across their different pillars of focus. Below are some of the key metrics that let us know the approach was working:

1500
Future healthcare professionals currently being trained in best practices for Peripheral IV care, including awareness of inequities in vascular access
53%
Percentage of North American employees at B. Braun who identify as a person of color
40%
Percentage of external spending allocated to DEI programs for different communities
40%
Increase in IV patient satisfaction attributed to the Peripheral Advantage® program
1
Working consensus panel and advocacy document lead by B. Braun, AVA, and other healthcare organizations

Implications for your organization
  1. Every sector has a unique role in health equity — but it may take some time to scope.  As a medical technology company, addressing health inequities may have seemed distal to B. Braun’s priorities and span of influence. However, since health disparities arise from societal and structural practices, it takes the involvement of all sectors to advance health equity goals. It is important to note, however, that organizations need to articulate their specific, unique purpose and dedicate protected resources to avoid stagnation.
  2. Start with a single pillar to begin making change. Developing a comprehensive plan for health equity across the organization may seem intimidating. However, it is not necessary to have every element of the strategy figured out before making progress. Begin by focusing on one area, such as improving workforce DEI. As this initiative is implemented, additional efforts may be deployed, like addressing the social determinants of health. Over time, each component will build on and reinforce the others to build a strong health equity strategy. 
  3. The best ideas manifest from consulting a variety of evidence and stakeholders across the business. By making data-driven decisions, incorporating literature reviews and anecdotal experiences, comprehensively representing stakeholders, and engaging experts in the field, you can determine the best possible approaches for advancing health equity. Continuously track progress and outcomes to revise and refine the strategy as necessary.
  4. Partner with experts from external professional and advocacy groups. Organizations unsure of how to effectively address their community needs can seek guidance from local, state, or federal agencies, organizations, or groups. This relationship can be deeply symbiotic — your organization can provide monetary support to enable usually underfunded advocacy groups to develop, implement, and evaluate needed political efforts.

We have the potential to influence, even outside of vascular care, the inequities that prevent many people from reaching their full health potential.

Patrick Witmer
Corporate Vice President, Corporate Affairs & Communications

  1. These are the results of FirstHealth of the Carolinas. Results and clinical experiences may vary by institution.
  2. Dwell time refers to the duration a peripheral IV stays in place. Ideally, the dwell time should be higher, meaning the IV lasts the entire course of treatment.

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AFTER YOU READ THIS
  • You’ll learn how a life sciences company contributed to health equity.


AUTHORS

Darby Sullivan

Director, Health equity research

Coltin Ball, MPH

Research analyst

TOPICS

INDUSTRY SECTORS

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