Engaged staff don't just enjoy their jobs and their workplace—they're inspired to do their best work, and they're willing to go above and beyond to help their organization succeed. Not surprisingly, health care organizations with higher levels of staff engagement have higherpatient satisfaction scores, better staff retention, and a stronger culture of safety.

This toolkit has more than 20 user-friendly tools that will help managers make the most of their opportunities to engage their staff, developed based on tried-and-true best practices and our work with the hundreds of organizations that use Advisory Board's engagement survey.