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Manager's guide to leading remotely through Covid-19

Covid-19 has introduced unprecedented challenges for managers who may now be managing a remote team or a team adapting to ever-changing circumstances amidst the pandemic. This toolkit is for leaders who need new tools to keep their team productive, engaged, and aligned.


Covid-19 has introduced unprecedented challenges for managers who may now be managing a remote team or a team adapting to ever-changing circumstances amidst the pandemic. Leaders need new tools to keep their team productive, engaged, and aligned.

Related: The Manager's Toolbox is an easy-to-use portal where leaders can build personalized job aids in 10 minutes or less.

See what it's all about

Focus on what you can control as a leader. Here’s what your team needs from you right now:


Clarity

Clearly communicate the most important priorities. In check-ins and conversations with staff, state what needs to get done, why, and by what date. Help your team prioritize, especially as you pivot to accommodate changing circumstances—and manage urgent requests more closely.

Tools:

One-on-one check-ins

Team weekly check-ins


Autonomy

Be flexible about when and how the work gets done as long as deadlines are met. Staff need your encouragement to exercise autonomy when making decisions about work-life balance and their working preferences.

Tools:

Individual working preferences assessment

Establish team norms for the new normal


Connection to mission

Remind team members of the “why” behind their work and recognize team members when they exemplify the organization’s mission and values.

Tools:

Tips for recognizing staff

Connect the team to the mission through storytelling


Sense of belonging

Create space for team collaboration and feedback with effective and engaging virtual meetings and social events.

Tools: Weekly team huddle guide, Tips for recognizing staff, Virtual teambuilding activities picklist

Weekly team huddle guide

Tips for recognizing staff

Virtual team-building activities picklist

Special report: Virtual onboarding tool

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