How to create patient-centered scripting in ongoing care management

    patient-centered scripting

    Successfully engaging patients in their care can sometimes feel like an uphill battle. When there are several things to review in a single patient conversation, it's no surprise that some patients forget or don't understand care plan next steps. Care team members and patients alike do not always feel equipped with the skills or time to clearly communicate care plan instructions and questions.

    To help the care team better engage their patients during care plan discussions, we've created a list of frequently asked questions that can be asked during care management-related conversations.

    Download this care management scripting pick list to learn how to better engage patients in two-way conversations about their care plan steps.

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