Current approaches to addressing behavioral health needs are often inadequate and fragmented. These shortcomings lead to poor outcomes. To address today’s behavioral health challenge, providers can fill access gaps and offer new triage points to manage symptom escalation. This five part series will describe the current access problem and then provide four ways to better coordinate and scale behavioral health services:

• Guarantee timely access to urgent psychiatric care
• Equip primary care providers with resources to manage low-to-moderate acuity needs
• Activate community partners to mitigate symptom escalation
• Scale between-visit care with technology

August 2019
Despite the high prevalence of behavioral health needs, significant barriers still restrict access to treatment. Read this report to understand:

• Why the demand for behavioral health services will increase
• What barriers hinder service capacity and patient access
• How providers can increase behavioral health service provision

Download part 1

August 2019
Due to payment and access gaps, patients with behavioral health needs often present in the ED for initial treatment. Many providers are struggling to address surging psychiatric ED visits nationwide.

Learn how providers can build capabilities to address urgent psychiatric needs.

Download part 2

December 2019
Patients routinely turn to primary care to receive behavioral health support, and ample evidence points to the ROI of primary care-based intervention (up to 6.5:1). Still, many PCPs report feeling under-prepared to provide the necessary services.

Read this report to learn how advanced providers are equipping PCPs to manage low-to-moderate acuity behavioral health needs.

Download part 3

March 2020
Patients with behavioral health needs do not interact exclusively with health care providers. A subset of these patients also show up repeatedly on police logs, in housing shelters, and through interactions with other social service organizations.

Read this report to learn what partnerships health systems can form to mitigate symptom escalation in the community.

Download part 4