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Integrated Behavioral Health Implementation Toolkit

Get tools that equip primary care teams to manage behavioral health needs for improved patient outcomes and better referral follow-through.

Overview

Patients routinely turn to primary care to receive behavioral health support, and ample evidence points to the ROI of primary care-based intervention. Equip your primary care team to manage low-to-moderate acuity behavioral health needs.

Define care team composition and deployment

Step One

Start by figuring out who to hire, where to deploy resources, and how to reimburse for those services.

Assess baseline capabilities to set standard workflow

Step Two

Evaluate clinics’ readiness and progress using a standard rubric and staff surveys. Some organizations ask clinics to complete these self-assessments regularly to guide process improvement and resource allocation. Then, evolve care team protocols to ensure effective communication across primary care and behavioral health providers.

Evaluate performance

Step Three

Guide quality improvement activities for integrated behavioral health with meaningful process and outcome metrics as well as patient surveys.

THE BEHAVIORAL HEALTH CRISIS

Unmet behavioral health needs are pushing the healthcare system to a breaking point, and current attempts to address these issues could be making them even worse. Visit our resource page to learn how we got here — and how to move forward.

Learn More

RESOURCES TO Assess baseline capabilities

Implementation framework

Provider engagement survey sample

JPS Health Network’s collaborative practice agreement

resources to define care team composition and deployment

Care models

Staffing options

Reimbursement codes overview

RESOURCES TO Evaluate performance

Metric picklist

Patient survey sample

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INTENDED AUDIENCE
AFTER YOU READ THIS

1. You'll learn three steps to create an integrated behavioral health program.

2. You'll identify resources to help you implement your program.

We help leaders and future leaders in the healthcare industry work smarter and faster by providing provocative insights, actionable strategies, and practical tools to support execution.

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