Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
Health care providers are delivering care in innovative ways, creating new positions, infrastructure, and objectives at a breakneck pace. We provide HR leaders with the solutions and support needed to meet this expanding mandate.
Turnover is a growing challenge for many organizations, especially when it comes to millennials.Understand the factors behind early turnover and learn best practices to keep staff at your organization beyond their first three years.
Download these tools to help managers select the most impactful, skill development opportunities for their high-potential staff.
Use this infographic as a quick guide to the best practices that will help your organization attract and retain staff.
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To win talent in today's competitive labor market, organizations must revamp their recruiting playbook to be candidate-centric—rather than employer-centric. Use the best practices detailed in this study to win a greater share of talent.
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Use this infographic to ask yourself six key questions to determine your best business partner model based on your business partners' skill set, the size of your organization, and the amount of investment you're willing to make.
Check out our infographic to see five solvable leader engagement challenges that executives can and should address today—each with a corresponding strategy and best practices to implement it.
Jennifer Stewart explains how we worked with one organization to select the most critical people metrics and outline best practices for improving them.
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Find out how we give you the resources to solve your workforce challenges and advance health system strategy through HR.
We offer three types of support for improving HR operations and advancing health system strategy:
Strategic guidance for HR executives, offered through national meetings, research reports, and other executive forums
Tactical implementation support for HR staff and operational leaders, provided in the form of toolkits, online templates, discussion guides, and more
Health care-specific benchmarks to inform HR strategic planning
Select high-impact and strategically aligned performance goals for your staff. More
Implement and sustain behavioral-based interviewing at your institution. More
Six tools to help managers efficiently and effectively onboard new employees. More
Health care is in the midst of labor shortage, and outdated recruiting playbooks aren't up to the challenges posed by new competitors and technologies. Get a new playbook for developing a candidate-centric strategy to help you win talent in today's competitive labor market. More
Get more than 20 ready-to-use tools to improve your team’s engagement. You'll find tools to recognize staff, collect their input, support their professional development, and more. More
Nationally, more than a quarter of all hospital turnover is attributed to staff with less than one year of tenure. Follow these six steps to ensure you connect with these employees and stop early turnover. More
Learn eight key insights about succession planning, drawn from conversations with HR executives, to help your executive team and board build a strong, diverse leadership bench ready to meet current and future challenges. More
Read this Q&A to learn how Baptist Health is actively working on building diverse leadership teams. More
Partnerships and survey offerings that drive workforce impact and engagement through leader development, best practices, technology, and implementation support.
Helps hospitals and health systems drive engagement through interactive reporting and change management tools, and expert support.
Most hospitals have already carried out system-wide cost-cutting efforts. But without a complete operational, clinical, and financial restructuring, those initiatives are short-lived and potentially harmful to staff, and to patients.