The System Approach to Service Line Management

A guide to organizing service line structures to derive value from systemness

Learn why service line management should be a top system priority, what kinds of effective models exist today, and how three systems transformed their service line structures.

An effective service line management structure is a necessary condition of success for any health system—but in practice, few systems satisfy that condition.

While there is no one-size-fits-all organizational model for service line management, our research shows that some kind of system-level oversight is required to achieve true "systemness."

This publication includes an overview of more effective and cohesive approaches, analysis of eight organizing principles common among top-performing institutions, interviews with service line experts, and detailed case study profiles.

Log in to access this.

Full access to this content is reserved for Health Care Advisory Board members.
Log in or learn how membership works.

Next, Check Out

The System Blueprint for Clinical Standardization