Editori's note: This story was updated on April 29, 2020.

As Mike Tyson once said, "Everybody has a plan until they get punched in the mouth." There is nothing easy about strategic thinking, particularly when you're in a crisis. The very nature of an "unprecedented" crisis means that you have moved into a reactive state—dealing with supply-chain issues, staffing shortages, and clinician fear and burnout, just to name a few concerns.