What you need to know about the forces reshaping our industry.


December 9, 2020

To boost your capacity during a Covid-19 surge, start here

Daily Briefing

    Covid-19 is placing extraordinary strain on health care organizations, even compared to the surges we saw earlier this year. Previously, much of the strain was due to PPE and ventilator shortages. Now, more and more organizations are facing unprecedented staffing challenges, particularly among nurses, physicians, and respiratory therapists. With access to contract labor increasingly limited, clinical leadership teams are evaluating all options to sustain operations while responding to continued Covid-19 pressures.

    Starts today: 2021's biggest health care trends, previewed

    Listed below are Advisory Board resources that we have inventoried or developed over the past few months to assist with maximizing operational capacity. Many of you may have seen some of these resources already.  However, to help you, we have pulled everything together into one list for you and your teams to review. Beyond many examples of interdisciplinary staffing models, PPE considerations, emotional support, HR policies, and cross-site floating strategies, we have also included several resources regarding how to offload acute care volumes through partnerships with post-acute and expanded telehealth. 

    We will continue to highlight more strategies as we learn more. In the meantime, please email us at with questions or suggestions.

    Leverage telehealth to avoid unnecessary care utilization

    Throughout the epidemic, telehealth has enabled providers to create capacity and ensure continuity of care for non-emergent patients, while providing a high-quality patient experience.

    Adopt staffing models to increase acute care capacity

    Several hospitals have adopted new care models that scale key expertise to increase Covid-19 acute capacity.

    Leverage post-acute operations to increase acute care capacity

    Rethink your post-acute care strategy to safely and effectively discharge inpatients and create acute care capacity.

    See examples of how UW Medicine, Ochsner Health, Spaulding Hospital Cambridge, and WellSpan Health leveraged—and in some cases created—post-acute care to meet surge demand.

    Support staff well-being

    Frontline staff are being pushed to the physical and emotional brink, including: working longer hours under more strenuous conditions, cross training and caring for patients in new ways, and dealing with an increasing concern for safety. Organizations must double down on support for staff, particularly during this winter surge.

    Ensure you're meeting staff's PPE needs

    Staff need to know they have the proper equipment to safely care for patients. But as resources grow scarce you may need creative solutions to source and ration PPE—and how to talk about it with your staff.

    How Covid-19 is changing the future of the health care industry


    Read on to get Advisory Board's take on how Covid-19 will reshape demand, purchaser strategies, the competitive landscape, and delivery models.

    Get our Take

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