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Starter list: How to bridge the 'digital divide'

Telehealth is here to stay. And while it has the potential to dramatically increase access to care, many patients face barriers that prevent them from accessing virtual care options. These barriers constitute the ‘digital divide,’ which includes inadequate access to technology, unreliable internet coverage, and low digital literacy. In fact, the American Medical Informatics Association asserts that, “access to broadband is, or will soon become, a social determinant of health.”


Telehealth is here to stay. And while it has the potential to dramatically increase access to care, many patients face barriers that prevent them from accessing virtual care options. These barriers constitute the ‘digital divide,’ which includes inadequate access to technology, unreliable internet coverage, and low digital literacy. In fact, the American Medical Informatics Association asserts that, “access to broadband is, or will soon become, a social determinant of health.”

Use our starter list to learn how organizations can promote telehealth equity in bridging the ‘digital divide.’

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