The clinical workforce is limited in numbers.  There’s a predicted shortage of 15 million health workers by 2030. But there’s reason to hope: technology is an underleveraged opportunity to tackle the workforce shortage and support the workers we have.

Advisory Board recently hosted the Reinventing Clinical Workforce Strategy Roundtable, which featured an interactive group discussion on the ways technology can support the workforce. We asked attendees — healthcare leaders from health systems, digital technology companies, and outpatient care centers — what they thought technology can’t do, referring to technological capabilities, and what technology shouldn’t do, meaning the work should be left to clinicians.

Interestingly, participants didn’t agree on what role technology could or should play in clinical care delivery. Instead, we heard compelling arguments and nuanced views on technology’s role in supporting the workforce.

Here are the highlights from this discussion.