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Cheat Sheet

Digital Literacy

10 Minute Read

    Key Takeaways
    • Digital literacy is one of the most important factors in connecting patients with digitally enabled care.
    • Digital literacy and digital health literacy are intertwined competencies. Sustained education in both builds patients’ digital confidence, motivation, and self-advocacy.
    • Language barriers and inaccessible user experience can exacerbate existing health inequities. Organizations should take into account varying levels of digital literacy when designing communication technologies.

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