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Diagnostic/Audit

The post-acute care systemness audit

    Overview

    With post-acute organizations growing larger in size and scope due to record amounts of M&A deals and consolidation, the post-acute market is now comprised more of moderate to large systems than smaller, independent organizations. However, many systems have yet to unlock the power of systemness to capitalize on the advantages this size and scale can offer.

    Systemness means using the full scope of services offered by an organization to help achieve goals like reducing costs, improving patient experience, and improving staff engagement. While systemness is a relatively widely accepted concept in the acute care industry, it is less prevalent—but no less critical—for post-acute providers to pursue.

    This audit breaks down four categories of initiatives your organization should undertake to maximize the benefits of systemness. Each section concludes with a scoring system to assess where your organization is in its systemness journey and then provides next steps your organization should take at the system level.

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