WHAT IS THE FUTURE OF VALUE-BASED CARE?

Commercial risk will be a critical catalyst of progress – it’s complicated, but is it possible? We think so.

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Toolkit

The Patient Experience Toolkit

    toolkit

    Even with renewed investment in patient satisfaction, many institutions are struggling to improve, often because they define the ambition too narrowly or pursue a campaign-style approach.

    To achieve lasting improvements in patient experience scores, nurse leaders must re-scope their goals to address patients' overall experience, rather than discrete HCAHPS measures.

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