Health care stakeholders need to think beyond the patient portal when it comes to digital access and engagement. An effective digital front door strategy can improve patient activation, communication, and satisfaction at every major touchpoint along the care journey—well before a patient even seeks care. Here we outline how your team can leverage technology to redefine service quality.
Infographic
Visualize your entire digital front door
Thinking beyond any single app or portal.
December 17, 2020