Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
Our survey platform, change management tools, and comprehensive support will help you quickly identify and address your greatest opportunities for improving workforce engagement.
Download our ready-to-use slides so you can show your team exactly why employee engagement is so important.
While many factors affect engagement, the relationship between managers and their employees is one of the most critical. But how much of an impact can a manager really have? Find out in this research brief.
Choosing an employee engagement survey vendor isn’t easy. That's why we've created a guide to help procurement officers, HR executives, and other health care leaders choose among potential employee engagement survey vendors.
Read our white paper to understand the factors behind millennial turnover and learn best practices to keep staff at your organization beyond their first three years.
Higher employee engagement can mean more satisfied patients. Watch our video to learn which engagement drivers present the most opportunity for improvement.
Watch the video
Engagement can lead to better margin performance and more satisfied patients. See how health care engagement compares across vital service lines and clinical roles.
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Your action plan outlines a defined series of tasks to achieve a targeted outcome. So how do you make sure it’s actually helping you reach that goal?
Learn how we help you translate your survey data into real and sustained impact.
Our Employee Engagement Survey includes a comprehensive suite of change management tools for measuring and enhancing staff engagement. Here are a few ways we help hospitals and health systems more quickly identify and realize their greatest opportunities for improvement.
Advisory Board Survey Solutions span the health care workforce, while streamlining the process for end users to avoid “survey fatigue.” By incorporating skip logic, we can combine multiple surveys into one, with each respondent receiving only questions that are pertinent to him or her.
We build dynamic reports for each Survey Solutions partner that help them focus limited resources. Our proprietary algorithms and other comparative analyses help you identify your unique hot spots.
We offer a best practice portfolio unrivaled by other survey providers. Our members have access to a range of Advisory Board capabilities and resources.
Our survey platform features an action-planning tool that integrates siloed initiatives into one high-impact plan—no matter your span of control.
Our portfolio of Survey Solutions includes:
Parkview Health, a multi-state health system of over 10,000 employees, has been on a journey over the past several years to increase employee engagement—and it has paid off. Learn how Parkview boosted engagement by focusing on recognizing high-performers, equipping leaders with strong frontline staff, and investing in leader support for onboarding. More
Get tools to recognize staff, collect their input, support their professional development, and more. More
Download our slides to show your team exactly why employee engagement is so important. More
Read our insight to learn about Scripps' innovative 365-day approach to engagement—which supports frontline leaders in engaging staff and taps into the compelling link between staff engagement and patient experience. More
Sarah oversees a team of dedicated advisors responsible for collaborating with members to navigate the web-based reporting tool, identify top improvement opportunities, and drive performance improvements. More
Shubhang helps oversee the dedicated advisor team responsible for collaborating with physician and HR leaders to administer surveys, identify top opportunities, and drive performance improvement. More
Steven Berkow, JD
As a principal and executive director, Steven leads the firm’s research on nursing, human resources, performance management, and other strategic issues. He has presented at multiple national forums and member executive meetings, and he has authored well over 20 Advisory Board publications. More
Equips health care leaders to engage physicians in improving organizational performance and advancing strategic goals.
Enables staff to conduct patient satisfaction rounds directly on mobile devices and provides the analytics needed for in-depth analysis, service recovery, and systematic performance improvement.
Partnerships and survey offerings that drive workforce impact and engagement through leader development, best practices, technology, and implementation support.