Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
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Our survey platform, change management tools, and comprehensive support will help you quickly identify and address your greatest opportunities for improving workforce engagement.
Our 2018 benchmark report includes insights into the top drivers of engagement, how these factors have changed over time, and how to equip employees to manage change.
Get more than 20 easy-to-use solutions to improve your team’s engagement and support their professional development.
Choosing an employee engagement survey vendor isn’t easy. That's why we've created a guide to help procurement officers, HR executives, and other health care leaders choose among potential employee engagement survey vendors.
Learn how leaders at Norton Healthcare leverage trust as the key attribute to engage their teams.
Higher employee engagement can mean more satisfied patients. Watch our video to learn which engagement drivers present the most opportunity for improvement.
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See five solvable leader engagement challenges that HR executives should address today—each with a corresponding strategy and best practices to implement it.
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Your action plan outlines a defined series of tasks to achieve a targeted outcome. So how do you make sure it’s actually helping you reach that goal?
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Learn how we help you translate your survey data into real and sustained impact.
Your managers are on the hook to execute on employee engagement initiatives, but do they have the tools and support they need to be successful? Our change management tools and experts help managers to maximize their return on effort. How do we do this?
We continuously assess your organizational aims and historic challenges and ensure the right questions go to the right people at the right time.
We isolate the top improvement opportunities across datasets, guiding managers toward issues most likely to advance multiple strategic aims.
We crosswalk opportunities to an evergreen stream of Advisory Board resources, giving managers the skills and proven tactics to drive change.
Our portfolio of Survey Solutions includes:
Parkview Health, a multi-state health system of over 10,000 employees, has been on a journey over the past several years to increase employee engagement—and it has paid off. Learn how Parkview boosted engagement by focusing on recognizing high-performers, equipping leaders with strong frontline staff, and investing in leader support for onboarding. More
Get tools to recognize staff, collect their input, support their professional development, and more. More
Download our slides to show your team exactly why employee engagement is so important. More
Read our insight to learn about Scripps' innovative 365-day approach to engagement—which supports frontline leaders in engaging staff and taps into the compelling link between staff engagement and patient experience. More
Sarah oversees a team of dedicated advisors responsible for collaborating with members to navigate the web-based reporting tool, identify top improvement opportunities, and drive performance improvements. More
Shubhang helps oversee the dedicated advisor team responsible for collaborating with physician and HR leaders to administer surveys, identify top opportunities, and drive performance improvement. More
Steven Berkow, JD
As a principal and executive director, Steven leads the firm’s research on nursing, human resources, performance management, and other strategic issues. He has presented at multiple national forums and member executive meetings, and he has authored well over 20 Advisory Board publications. More
Equips health care leaders to engage physicians in improving organizational performance and advancing strategic goals.
Enables staff to conduct patient satisfaction rounds directly on mobile devices and provides the analytics needed for in-depth analysis, service recovery, and systematic performance improvement.
Partnerships and survey offerings that drive workforce impact and engagement through leader development, best practices, technology, and implementation support.