Primary Care Access Benchmarks for Medical Group Leaders

Key findings from the 2018 medical group access survey

How this resource can help you

Patient access to primary care continues to be a priority for medical group executives as patients demand more immediate and convenient appointment availability. Despite this growing mandate for improved access, limited information is available for groups to benchmark their access against.

To inform primary care access improvement strategies, the Medical Group Strategy Council and Physician Practice Roundtable research teams surveyed medical groups from across the country. The results from this survey establish a national set of access benchmarks and provide insights for medical group leaders to attract new patients and secure long-term patient loyalty to the group.

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