The Patient Portal Handbook

15 keys to creating an effective, user-friendly online portal

The Patient Portal Handbook

90% of health care organizations now offer patient portal access, thanks to Meaningful Use requirements. However, patient portals remain largely underutilized by patients and underappreciated by physicians. Provider organizations that focus their portal strategies solely around CMS incentives limit the value they can generate from their portals.

Patient portals can support organizational goals ranging from improved care compliance and outcomes to strengthened patient engagement and loyalty to revenue cycle improvement and access expansion. To fully unlock this potential value, providers need to make the portal an integral, intrinsic component of care delivery.

Download this research report to learn 15 tactics for driving patient and staff activation and engagement in your portal.

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