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A small subset of patients disproportionately drive health care utilisation. But programmes that target this population are usually resource-intensive and difficult to scale.
The solution? Design a high-risk patient programme that ultimately 'graduates' patients to self-management. You'll gain capacity to help more patients, and patients will gain more ownership of their care.
Here we outline a four-phased approach to embed graduation in your care management strategy.
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Next, check out
Patient Activation Measure: An emerging tool for patient self-management