Senior director, Clinical practice, Optum Advisory Provider

Jennifer Puzziferro


Experience and background

Jennifer Puzziferro, DNP, RN, CCM, is a seasoned Nurse Executive with more than 25 years of experience advancing care management, clinical operations, and systemwide performance improvement. She has led major care redesign initiatives; implemented and operated largescale case management and quality programs; and developed integrated clinical strategies for hospitals, health systems, and physician groups. Jennifer has successfully executed initiatives to optimize case management and utilization review functions, resulting in improved throughput, enhanced operational efficiency, and streamlined processes that decrease excess days, reduce denials, and strengthen care coordination across the continuum. 

Disclaimer: Advisory Board is a subsidiary of Optum. All Advisory Board research, expert perspectives, and recommendations remain independent.


What you need to know about Jennifer

Jennifer brings deep expertise in care management, clinical operations, and systemwide performance improvement. She is known for her collaborative leadership style and is a trusted partner to executives and clinical teams alike for delivering practical solutions and measurable, sustainable results.


Contact Jennifer

Expertise
Care Management
Change Management
Clinical Services
Operational Efficiency

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