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Why healthcare workers want to leave their jobs, in 3 charts


According to a new survey from Strategic Education, over half of healthcare workers plan to look for a new job within the next year, with many citing inadequate compensation and benefits, burnout, and a lack of career advancement as reasons for wanting to leave.

More than half of healthcare workers want to leave their jobs

For the survey, Strategic Education commissioned the Harris Poll to conduct a survey of healthcare workers and their current feelings about their jobs. The Harris Poll collected responses from 1,504 frontline healthcare employees and 304 healthcare employers between June 26 and July 21, 2025.

According to the survey, more than half of healthcare workers (55%) said they plan to look at job openings, interview for, or switch to new roles within the next year. Of these workers, 38% said they plan to look inside their current organization, and 40% said they plan to look outside. Only 37% of respondents said they were very satisfied with their current jobs.

The top reasons workers cited for planning to leave include inadequate compensation and benefits; burnout or emotional fatigue; and a lack of career advancement, personal development, or education opportunities.

"This research paints an alarming picture of a workforce at a crossroads experiencing high burnout, accelerating turnover, and intensifying demands." 

In addition, 80% of respondents said they feel that healthcare workers are taken for granted, and 45% said they feel the general public values healthcare professions more than their employer. Only 32% said they feel very valued by their current employer, and 37% said they feel very loyal to their current employer.

Few healthcare workers felt like their employers are invested in their long-term career success. Among those who feel like their employer is less invested, 55% said that, besides pay or salary, they feel this way because their employer doesn't offer or doesn't communicate opportunities for upskilling or further education.

Healthcare workers want to further their education

Educational opportunities have become important for many healthcare workers, with 75% saying they are interested in continuing their education. However, 58% of workers said they are hesitant to explore educational opportunities because of potential student debt.

Many healthcare workers feel that their employers should provide support for educational opportunities. Over 80% said they believe their employers should be investing in their education, and a similar percentage said that education benefits should be a standard part of employee compensation packages.

Employers expressed a similar sentiment, with almost 90% saying that they have a responsibility to help their workers advance in their careers and 80% saying that supporting employees' education is a requirement to help with career advancement.

However, when employers offer education benefits, uptake has generally been low. According to employers, fewer than 40% of healthcare workers use the education benefits offered to them, and fewer than a third use tuition assistance specifically. Tuition assistance is typically offered via reimbursement for degree programs.

According to healthcare workers, some of the top reasons for not using educational benefits include a lack of time due to work responsibilities and not being able to cover tuition fees upfront.

Some changes that could make it easier for healthcare workers to use education benefits include PTO or time during work to attend classes or do schoolwork, flexible schedules, financial assistance, and reduced workloads during their time enrolled in classes. 

Commentary

According to Jennifer Musil, global president of research at the Harris Poll, the survey provides employers with new ways to retain their employees.

"This research paints an alarming picture of a workforce at a crossroads experiencing high burnout, accelerating turnover, and intensifying demands," Musil said. "Given the unprecedented need for care driven by the aging Baby Boomer population, these findings offer critical insights into how to better retain, support, and prepare the people at the heart of our nation's healthcare system."

Similarly, Adele Webb, executive dean of healthcare initiatives at Strategic Education, said that
"[i]nvestment in the advancement of employees is central to ensuring that the healthcare workforce feels appreciated and valued, while also prepared to meet new challenges, including AI."

(Henderson, MedPage Today, 9/15; Kuchno, Becker's Hospital Review, 9/15; Vogel, Healthcare Dive, 9/16; Strategic Education Workforce Education Trends Report, accessed 9/17)


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