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Financial navigators are taking on increased importance during Covid-19. Is your program ready?


Covid-19 has put a new spotlight on financial toxicity in health care. As people lose their jobs and insurance, they find it harder than ever to pay for the already costly cancer care necessary to save their lives. This is where financial navigators come into play: While navigators have always held an important role, Covid-19 has highlighted how navigators play a key role in ensuring patients can traverse the difficult and confusing road ahead—and ensure they keep coming to the hospital for treatment.


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Ashley Riley

Director, Specialty care and consumerism research

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