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Case Study

How Cedars Sinai adopted demand-driven housekeeping schedules

5 Minute Read


    The challenge

    Efforts to reduce bed turnaround time have historically focused on onerous—and often unsustainable—campaigns to convince physicians of the importance of discharging patients earlier in the day, ignoring non-clinical contributors.

    The organization

    Cedars Sinai Medical Center is a 952-bed teaching hospital located in Los Angeles, California, US. They experienced bed turnaround delays partially associated with understaffing of housekeeping at peak admission, discharge, and transfer times.

    The approach

    Cedars Sinai created a discharge team of support services staffed at peak times—admissions, discharges, and transfers—to concentrate onbed turnaround.

    The result

    The dedicated discharge team decreased average time to clean a roomby 40 percent—from 75 minutes to 45 minutes.

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