THE BEHAVIORAL HEALTH CRISIS:

Understand how we got here — and how to move forward.

X

Research

Telehealth claims analysis: Is telehealth really here to stay?

    Overview

    The explosion of telehealth during 2020’s Covid-19 lockdown transformed health care delivery and provided us with long-awaited data points. But telehealth’s rapid growth left us with unanswered questions about the impact and durability of telehealth.

    We investigated volumes before, during, and following the Covid-19 lockdown to help us answer these questions:

    • How will future telehealth volumes compare to pre-Covid norms?
    • Will a rise in telehealth utilization lead to an increase in overall utilization and total spending?
    • How does telehealth utilization differ across service lines? How will reimbursement impact future utilization?
    • How can future analyses help us answer outstanding questions?

    Our main takeaway: Telehealth is here to stay as a meaningful proportion of physician visits—especially for service lines that lend themselves to virtual modalities, like psychiatry.

    Log in to access this content

    Log in

    Don't have an account? Learn about membership benefits

    Have a Question?

    x

    Ask our experts a question on any topic in health care by visiting our member portal, AskAdvisory.