Case Study

How BCBS of South Carolina Created a Live Prior-Authorization Tracker

Learn how BCBS of South Carolina created a live prior-authorization tracker to increase transparency and reduce member frustration.

Overview


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INTENDED AUDIENCE

AFTER YOU READ THIS

1. You'll learn how to use member feedback to guide portal ideation and investments.

2. You'll discover ways to reduce member frictions by simplifying the user experience of digital tools.

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