Topic
Health Plan Member Engagement
Latest on member engagement
Blog Post
How Covid-19 related pay cuts are impacting health plan retention
September 23, 2020
Infographic
Overcome frictions for members
September 17, 2020
Go deeper on health plan member engagement
Are members engaged enough to pay attention?
Health plans aren’t always seen as a trustworthy source of health information by consumers. Here's why.
Read nowThree strategies for actionable member journey mapping
Read how three health plans deployed effective member journey maps.
See the strategiesWhy health care consumers don't have a savvy shopping habit
Health care decisions are usually complex and emotional, so most plans try to offer one clear indicator: price. Here's why this isn't always the best strategy.
Read now