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Health Plan

Customer expectations for health plans are changing now more than ever. And payers are partnering with providers at a rate not seen before. Our research on topics ranging from product strategy to member engagement to collaborating with providers helps plans position themselves for success in this rapidly changing environment.

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    How to create a new experience that retains members

    We surveyed more than 3,000 consumers on common frictions they experience while using care.

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Improving Member Portal Design and Marketing

September 23, 2020

15 Minute Read

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What your peers are reading

Research
How physician practices are thinking about acquisition in today’s financial landscape

 August 3, 2020

Covid-19 is threatening the margins needed to keep many independent physician practices financially viable. Groups of all types are grappling with serious concerns for their workforce’s health and safety as clinicians suffer from stress, burnout, trauma, and safety fears amid the epidemic.
Research
Three takeaways on virtual visit utilization data during the Covid-19 pandemic

 January 12, 2021

By: Tabiya Ahmed and Sally Kim

Our health plan experts

Jared Landis
Jared Landis
Managing Director
Expertise
Payers
Health Plan
Post-Acute Care
Expert overview
Natalie Trebes
Natalie Trebes
Director, Health Plan Research
Expertise
Payers
Health Plan
Expert overview

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Health Plan Member Engagement

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Social Determinants of Health

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Health Plan Provider Collaboration

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Health Plan Product Strategy

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Health Policy

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Medicare Advantage

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