High-deductible health plans now account for more than 25% of commercially insured patients, up from less than 5% a decade ago. With that increase in high deductibles comes an increase in bad debt, forcing hospitals to shift a greater share of patient collections to the point of service (POS).
Our research note highlights how POS collections can make a substantial difference in decreasing your organization's uncompensated care, and what you can do to improve and target your collections practices.
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