Report

8 minute read

Supplier playbook for developing an ASC commercial strategy

Physicians as owners, informal processes, and razor-thin margins — ASCs are a different kind of customer. See how suppliers can tailor their commercial strategy to prove value in the outpatient setting.

Ambulatory surgery centers (ASCs) are reshaping the care delivery landscape, offering opportunities and presenting challenges for suppliers. Commercial success in ASCs require more than simply extending hospital-based strategies. Suppliers must understand ASCs’ unique financial, operational, and strategic contexts and adapt their go-to-market strategy accordingly.

Our research identified five actions suppliers should take to position themselves for sustained success in the ASC market:

  • Contextualize value narratives for low-complexity, low-reimbursement care.
  • Position products differently for distinct ASC ownership models and goals.
  • Support customers with business and operational intelligence, not just products.
  • Engage physicians as clinicians and owners.
  • Adapt to informal purchasing processes.

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AFTER YOU READ THIS
  • You’ll understand how ASCs purchase supplies differently than hospitals.
  • You’ll learn how to change product value narratives to fit ASC-specific financial, operational, and strategic contexts.
  • You’ll know how best to engage ASC leaders throughout the commercial process.

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