Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit the Optum website for more information about our comprehensive approach to health care operations.
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We partner with you to translate frontline staff potential into clinical and operational performance gains.
See how UCLA used patient personalization posters to get to know its patients and improve satisfaction scores by 60%.
Learn about a program at Vanderbilt University Medical Center that allows technicians to verify medication orders.
Learn more about how we help unleash your staff's potential.
Frontline staff members often are an untapped source for innovative ideas and performance improvement.
We combine structured project work, classroom learning, and local coaching to help these employees develop and implement meaningful, measurable improvement initiatives. This approach produces both concrete performance gains and remarkable leadership growth.
Our services include:
Equips health care leaders to engage physicians in improving organizational performance and advancing strategic goals.
Helps hospitals and health systems drive engagement through interactive reporting and change management tools, and expert support.
Helps organizations of all sizes and disciplines elevate their business and leadership skills.
Our accelerated, MBA-style leadership development experience equips high-potential leaders to confront current and imminent industry challenges.