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What has been top-of-mind for members in 2022?
What do these trends reflect?
We’ve compiled our top three trending question types, and included our key takeaways on each trend. We have also provided a list of recommended resources you can use to stay informed and prepared for the future.
Our take
The workforce shortage in health care shows no signs of ending—health systems should take steps to understand and adapt to the changed landscape.
Related resource
- Daily Briefing: Staff turnover: 4 key takeaways from Advisory Board’s survey of 224 hospitals
Our take
Health plan leaders are focused on staying competitive and gaining market share. The uptick in questions during Medicare Advantage (MA) open enrollment suggests MA growth is a key priority for 2022.
Related resources
- Research: What health plan leaders need to know for 2022
- Infographic: What seniors want when shopping for Medicare Advantage supplemental benefits
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