Models for Service Line Systemness

Get our toolkit for creating goal-oriented system service lines

Learn how to define top objectives for service line performance, develop optimal management structures, and determine reporting relationship between the system and individual facilities.

Driven by emerging market pressures, the number and size of health systems has grown rapidly across the last few years. By joining a system, hospitals expect they will significantly improve revenue, care quality, and cost management.

But many systems are unable to realize these anticipated benefits, often because the cross-facility collaboration needed to drive these benefits is difficult to achieve with legacy site-based service line management structures.

Creating the right system structure for service line management and governance can help organizations break through traditional performance barriers. But with the many options and decisions for system leaders to weigh when developing a system service line structure, the right model for your organization must ultimately be informed by the specific goals you hope to achieve with system service lines.

Download this five-step toolkit to develop goal-oriented system service lines.

  • Step 1: Define top goals for service line structure
  • Step 2: Determine system service line responsibilities
  • Step 3: Develop reporting relationship between system, sites of care
  • Step 4: Identify appropriate leadership for each service line
  • Step 5: Determine necessity of cross-service line management

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