Motivational interviewing (MI) is a communication style and technique that clinicians can leverage to strengthen a patient’s own motivation and commitment to change. Through motivational interviewing, clinicians can develop a stronger rapport with patients and address barriers to their engagement.
Motivational interviewing can help clinicians engage patients by asking questions in a way that puts patients at ease and responding in a way that makes patients feel accepted, not judged.
There are four fundamental processes of motivational interviewing, described below. Clinicians do not need to follow them processes sequentially. Effective motivational interviewers often move between the processes as needed to help the patient make healthy changes.
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How Carolinas HealthCare trained staff on motivational interviewing