No one says that they’re going to see a digital movie or read a digital news article or go to a digital bank. Though currently, a "digital health system" is a short-hand name for health systems that have started to focus on the stages of IT-enabled strategy and digital transformation and innovation—soon “digital” will become the norm in health care just as it is in other industries.
What's crucial to understand is that becoming a digital health system is not a project or an end unto itself. It is about building a set of competencies and capabilities that help improve operations, enable organizational strategies, and facilitate innovation.
This guide moves through five imperatives and ten accompanying competencies that we identified as essential to innovation and able to be strongly influenced by CIOs and IT teams.