Which criteria should hospitals think about before reopening the rest of their care services? How do patient demand, support services, and operational policies play into these decisions? How do hospitals communicate to patients and the community about the safety of their facility? Shay Pratt, who leads health system and service line strategy research, talks to Rae about how leaders should evaluate when the right time is to reopen for business.

More resources:

• Your checklist for resuming elective procedures
• When should you resume elective surgeries? Here's how to know.
• How long is your organization’s road to recover? Consider these 4 factors