Director, Provider technology consulting, Optum Advisory

Carsen Watts


Experience and background

Carsen Watts helps healthcare organizations navigate complex transformation initiatives that improve access, strengthen financial sustainability, and modernize care delivery. She advises health systems, physician organizations, health plans, and government agencies on healthcare technology, digital strategy, and operational transformation. Carsen has extensive experience leading enterprise technology and care transformation efforts, with particular expertise in electronic health record (EHR) strategy, digital health innovation, ambulatory transformation, artificial intelligence, and value-based care. Her work focuses on helping organizations align business, clinical, and technology priorities to achieve measurable outcomes and position themselves for long-term success.

Disclaimer: Advisory Board is a subsidiary of Optum. All Advisory Board research, expert perspectives, and recommendations remain independent.


What you need to know about Carsen

Carsen is a recognized thought leader in healthcare technology and transformation. She regularly authors and contributes to industry publications on EHR modernization, rural healthcare innovation, artificial intelligence, and health system strategy. She is particularly passionate about helping healthcare leaders translate emerging trends and technologies into practical, scalable solutions that improve patient access, enhance the clinician experience, and strengthen organizational resilience.


Contact Carsen

Expertise
Artificial Intelligence
Electronic Health Record (EHR)
Strategic Planning
Technology

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