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How Sentara measures access performance in 3 steps—and puts the patient at the center

In keeping with years of Advisory Board's consumer research, our latest survey has found that the #1 attribute consumers want from primary care is immediate access. This was the case before Covid-19, and the epidemic has only intensified this trend.

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Posted on July 15, 2020

Updated on July 21, 2023

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Physician Leadership
INDUSTRY SECTORS

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