Despite the increasing demand for behavioral health treatment in primary care and the ED, many providers are ill-equipped. In fact, 60% of visits resulting in a mental health diagnosis are made to a primary care provider (PCP). However, behavioral health is only one of the many issues PCPs treat and their assessment and treatments are inconsistent. And one in eight ED visits is related to a mental health or substance misuse issue. However, only 17% of ED physicians say they have access to an on-call mental health professional.
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