(And once you're in a meeting, productive or not, what's the secret to making your case? MIT researchers investigated how to convince your co-workers to accept your idea. Three of the most persuasive words? "Yeah," "give" and "start.")
More lessons for the workplace
Seeking other solutions to resolve office conflict? Check out these Daily Briefing stories:
- How to recover from an office showdown
- The art of making an effective apology
- Nurses vs. doctors: Tips to end the struggle
How to motivate staff, without financial incentives
Money is not the only motivator, Steven Berkow points out. Organizations can establish team-based, non-financial incentives in three steps:
- Identify possible rewards. Involve your staff in brainstorming ideas and selecting which rewards to use.
- Set clear performance targets. Your staff should know when the reward is approaching and when they have achieved it.
- Grant the reward in a timely fashion. Give your staff their reward as soon as they've earned it.
Watch the video to learn more, then visit the frontline accountability topic page to browse the latest best practice research, expert guidance, webconferences, and more from across the Advisory Board.