Every major player in your health system gets a direct line to the industry’s most-needed insights and
the support to take action. Learn about our research platform.
A strategic focus on talent is critical to success. Learn how we can help you make the right investments.
Attract and retain the patients you aspire to serve by offering the care network, access, and experience they need. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to health care operations.
Improve quality and outcomes and lower costs by eliminating unwarranted deviation from the best standard of care. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to data and analytics.
Sustain the financial stability to serve your community by making sure you’re paid efficiently for services rendered. See a list of our capabilities below or visit Optum's website for more information about our comprehensive approach to revenue cycle management.
Make sure every level of your organization understands best practice performance and has the tools
and support to get there. Learn about our research platform.
Pinpoint your opportunities and hardwire best practices to accelerate progress. Learn about our technology.
Partner with seasoned experts providing strategic, customized support. Learn about our consulting services.
It's not enough to measure engagement—you need to use that data to improve it. Our physician-specific survey platform and expert support services help you do both.
Learn the national trends in physician engagement and what you can do to increase physician commitment and loyalty to your organization.
Check out our infographic to get best practices for email-specific writing and email management, tips for email formatting, scripting, and structure, and approaches to collaboration and decision-making over email.
You'll need to embrace the differences between independent and employed providers. Here's how to improve engagement across mixed medical staffs.
Too many health systems rely on time-tested strategies for physician relations—many of which have lost their effectiveness. Here are a few that work today.
Engagement can lead to better margin performance and more satisfied patients. See how health care engagement compares across vital service lines and clinical roles.
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Download our infographic for a detailed breakdown of five principles for effective action planning–including what you need to create high impact action plans that are manageable, complete, and successful.
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—Ralph Gabarro, CEO, Mayo Regional Hospital
—President, medical group
Learn how our physician-specific engagement survey can make all the difference.
Survey Solutions Physician Engagement offers a rigorous and action-oriented survey platform that will help you engage physicians in strategic goals.
An organization-wide survey won't capture engagement drivers specific to employed, closely affiliated, and independent physician. Our survey helps you pinpoint these factors and shape your strategy.
We developed the Physician Engagement Survey through an exhaustive review of academic literature, an assessment of currently available surveys, staff focus groups, and interviews with industry executives and experts. The resulting survey is:
The survey also makes it easy to benchmark by specialty and respondent characteristics, such as specialty type, degree, years in medicine, and practice type.
Survey findings should play a big role in your physician engagement strategy—but so should employment relationships, leadership capacity, and executive commitment. We offer a range of services beyond surveys to help you develop a strategy and implement it.
Our dedicated advisors work closely with you to define a clear engagement strategy that reflects your affiliation status, as well as unique organizational strengths and opportunities.
We offer a best practice portfolio unrivaled by other survey providers. Our members have access to a range of Advisory Board capabilities and resources beyond the survey itself.
Advisory Board Survey Solutions span the health care workforce and streamline the process for end users to avoid “survey fatigue.” By incorporating skip logic, we can combine multiple surveys into one, with each respondent receiving only questions that are pertinent to him.
Our portfolio of Survey Solutions includes:
Watch our recording to see behind the numbers to help you optimize your investments by identifying the best opportunities for improving physician engagement and alignment. More
Get insights into how to develop engagement strategies suited to both independent and employed physicians. More
We've identified four strategies for leaders to mitigate the main drivers of physician burnout. Check out the infographic to learn our strategies. More
Helps hospitals and health systems drive engagement through interactive reporting and change management tools, and expert support.
Enables staff to conduct patient satisfaction rounds directly on mobile devices and provides the analytics needed for in-depth analysis, service recovery, and systematic performance improvement.