Health system specialty pharmacies (HSSPs) are an increasingly critical contributor to health system sustainability and growth. HSSPs generate revenue, improve clinical care, and drive both provider and patient satisfaction. While many health system leaders want to support specialty pharmacy growth, some leaders undermine the value of HSSPs by focusing too much on growing volumes — filling more prescriptions for more patients — rather than aligning the specialty pharmacy with broader organizational priorities.

To unlock full HSSP growth potential, leaders must embrace three mindset shifts to align specialty pharmacy capabilities with the health system’s broader differentiated growth goals.