Conversation Guide

The manager's toolbox: Addressing missed deadlines

Managers must carefully approach conversations about missed deadlines and collaboratively devise plans that prevent further issues. Outlining key talking points and questions in advance keeps the conversation solution oriented. This conversation guide provides the tools needed to effectively navigate these discussions without assigning blame.

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INTENDED AUDIENCE
  • All healthcare organizations

AFTER YOU READ THIS
  • You’ll know the reasons for missed deadlines.
  • You’ll learn how to prepare follow-up questions.
  • You’ll receive insight on how to avoid future missed deadlines.

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