Research

Instilling Frontline Accountability

    Overview

    Frontline accountability foundational to success

    Recognizing that frontline nurses are vital to the success of any organizational goal, hospital leaders often seek to secure staff buy-in for individual initiatives through one-off campaigns. However, with the growing number of mission-critical priorities, organizations lack the time and resources to continue this approach.

    Instead, institutions must instill frontline accountability to ensure staff are not only fully committed to providing excellent care to their patients but also feel individually accountable for the institution’s performance.

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